Business Research

Topic Introduction 1 to descent seek Byend of this topic, you should be capable to I, Define question 2. Describe the difference betwixt rudimentary and applied question 3. demonstrate the importance of stage demarcation interrogation 4. Describe the needs to incur ethics in dischargeing interrogation 5. Discuss when moving in query is needed and when it should non be conducted and 6. Identify several(a) beas in business interrogation. entree Before we re bothy run into what business inquiry is all about, let us look at several(prenominal) of the definitions given by several authors of research methods. 2 TOPIC 1 foundation garmentTO vocation look Definition There atomic number 18 umpteen polar definitions that send word be found on research. (i) Cooper and Emory (1995) specify research as A overbearing inquiry aimed at providing information to solve line of works. (ii) Kervin (1992) in his book entitled Methods for Business explore stated tha t . . lookis the change of consistently gathering end analysing information in order to gain association and soul. l (iii) Sekaran (2003) defined it as An organised, systernJltic, databased, circumstantial, accusatory, sdentiBc inquiry or investigation into a specific jobs. (iv)Zikmund (2003) defined business research as A systematic and objective offset of gathering, recording and analysing data Iforaid in zna dng decision. .. , . 0 As you bath see from the given definitions, there ar many diverse definitions on research, however, there appears to be a consensus among these authors that research is a process 01 investigation that is carried out in an organised and systematic manner to contend a specific probJem or issue. When you investigate a phenomena of interest, it must be thorough and rigorous from the beginning untill the end of the research process.Besides that, you must besides conduct it in a systematic style using distinguish methods to collect and break data. In a business context, research is defined as an organised and systematic process of investigation to address a specific business problem or issue. TOPIC 1 INTRODUCTION TO personal credit line look for .. 3 . , ACTIVITY 1. 1 r . . I _ . l, 1. delve you own definition of business research. 2. 1. 1 Identify the key actors line in describing research from the content glVen. TYPES OF BUSINESS RESEARCH There be many states of research that can be conducted.For example you whitethorn inadequacy to do a research on the behaviour of students in an position or Mathematics class. Or perhaps you would like to do a research in an organisation, . investigating the financial problems of a company. Whatever research that you wish to embark on, you need to translate that business research can be categorized into the fol brokening Basic explore employ Research Figure 1. 1 Business research comp angiotensin-converting enzyment 1 . 1 . 1 Basic Research , Basic research is normally conducted to advance our understanding of certain issues rather than its immediate application.This research is overly know as fundamental of pure research. For example, you might be interested in whether personal characteristics influence students courses choices. Basic research aims to attain a function to knowledge rather than providing solution to a spe. cific problem or issue. 1 . 1. 2 Applied Research Applied research is d iodin with the idiom of solving a specific, existing problem. It is very specific in disposition and is directed towards making decisions. An example of an applied research is when an organisation wants to change its employees performance that has been declining lately. 4 TOPIC 1INTRODUCTION TO BUSINESS RESEARCH Although the primary objective of basic research is to gain knowledge, such(prenominal) knowledge developed from the research can be used to solve specific problems or issues. For example, researching the causes of low triple-crown rate amon g small and medium entrepreneurs ill offer many solutions to reduce the phenomenon, which leads to further research on it, and suggest how the low successful rate can be improved. j (. . egotism-CHECK ,. 1 ,,- Given the seat below. discuss whether the followers scenario falls under the category of basic or applied research. . ,- The management ofOUM wants to analyse the importance module to their independent grade graduate students . of course A research worker investigates consumers perceptions towards a newly purpose Proton car, Persona. Whether you are doing basic or applied research, it is important for you to understand that twain researches are under taken in a scientific manner. 1. 2 IMPORTANCE OF BUSINESS RESEARCH Let us look at the importance of business research by looking at why do you keep to do it. 1 . 2. 1 why Do You Have to Do Research? Each day managers are confronted with issues and problems that require them to make critical decisions.Research conducted in an organised and systematic manner will enable them to assess or check whether a specific action, program or indemnity has the expected effect. Research will provide managers with opportunities to gather information about the characteristics of the current spot. For example managers may want information to answer questions, to make decisions or to determine whether a problem exists. It also allows managers to identify problem situation before they grew out of the managements control. TOPIC 1 INTRODUCTION TO BUSINESS RESEARCH .. 5 Lastly, research offers management n avenue to quail at and better appreciate various factors and effects of factors that contribute to an existing situation or problem . 1. why managers should know about research? 2. Why is research important? 1. 3 ETHICS IN RESEARCH When conducting a specific research, the researcher is required to observe certain . code of conduct or norm of behaviour. Ethical behaviour starts with the researcher who conducts t he investigation, the respondents who provide the information, the analysts who analyse the results and all(prenominal) team member who will be multiform in the presentation of the findings and recommendations.According to Cavana, Delahaye and Sekaran (2001), as researcher, you collect responsibilities to the society, the lymph gland of the research and the plurality involved in the playing area of honor. To the society all researchers must uphold the moral . standards of the research profession. They should not engage in plagiarism, fraud or deceptions. Cite powerful if you are refering or using other people works, as illustrated in Figure 1. 2. . lhis Into 1(J ((, f,1 . _I( It L)UI A It rR. or,11. . Figure 1. 2 An example of citing the rootage properly Source http//www. lib. lsu. edu/instruction/ tigertail/nf/ od ule3 / images / plagiarism. GlF To the client of the research the researcher must ensure that he/she produces high prime(prenominal) research. He/she must also ensure that all information regarding the research be treated as private and confidential. 6 TOPIC 1 INTRODUCTION TO BUSINESS RESEARCH To the people involved in the make should not be physically, psychologically and legally harmed. It is also the responsibility of the researcher to ensure the anonymity of the people involved in the study. Coercion, undue pressuri and sift on the people involved in the research should be avoided. - -- .. . .. -yf 1.. -. I-. . 1f7 , f,, SELFCHE(K f. 3 Give both(prenominal) examples of business research in your particular field of interest. _ ,-. . -,-- o For further readings on business research, you may go to the following websites www. accenture. com/Global/Research_and_Insights/lnstitute_For_High_ Performance Business. htm www. apmforum. com/research. htm OQJ 11111 6 Q 0 Research is a clever part for managers. Business research is a systematic and objective process of gathering, recording and analysing data for decision maki ng. Research can be categorised into basic and applied research. Basic research is usually conducted to improve our understanding of certain issues rather than its immediate application. Applied research is d 1 with the accent mark of solving a specific, existing problem. 10 TOPIC 1 INTRODUCTION TO BUSINESS RESEARCH Managers should keep back knowledge in conducting research compensate though they may not be directly involved in the research concerned. Researcher has the responsibility to observe certain code of conducts to society, the people involeed in the research and the client of the research. A manager determines whether business research should be conducted by considering cadence constraints, availability of data, the nature of the decision to be made and benefits of the research information in relation to cost. The major area of business research that would benefit the organisations KEY TERMS 0, Applied Research a _ Research Ethics B usiness Research t 1.Explain the definiton of research. 2. Why should a manager knows about research? 3. Fr what purpose is basic rsearch important? Give examples of basic research. 4. When is applied useful? 5. Discuss some business research you have read. . 6. research, as distinct from basic research, List the factors that need to be taken into consideration before embarking on a research project. TOPIC 1 INTRODUCTION TO BUSINESS RESEARCH 11 Bryman, A. & BellE. (2003). Business research methods. recent York Oxford University Press. Cavan a, R. Y, Delahaye, B. L. , & Sekaran, U. (2000).Applied business research Qualitative and quantitative methods. Australia John Wiley and Sons. (2003). Business research A practical guide for undergraduate and postgraduate students. (2nd ed. ). New York Palgrave Macmillan. Collis, J. , & HusseyR. Cooper, D. , & Schindler, McGraw-Hill Irwin. p. s. (2006). Business research methods. (9th ed. ). Kervin, J. B. (1992). Methods for business resear ch. New York Harper Publishers. . Collin Sekaran, U. (2003). Research methods for business A skill-building approach. New York John Wiley & Sons. Zikmund, W. G. (2003). Business research methods. Thomson USA. South-Western, Business ResearchFELIPE R. VERALLO MEMORIAL FOUNDATION INC. Clotilde Hills, Dakit, Bogo City, Cebu, 6010 Philippines FUNERAL SERVICES In BOGO CITY about Proposals By Salundaga, Nerissa M. Velez, Charisse S. BSBA ACKNOWLEDGEMENT We would like to express our deepest appreciation to the following people for without them this study wouldnt be possible. First and foremost, Almighty Father for guiding us always and giving us the courage to possibly makes this. To our parents and family for the financial and aroused support. To Mr. Jessie R. Agunod (Chapel Manager) and Mr. Jan Ridomer Ramos (Embalmer) of St. ray of light commemoration Chapels/ St.Peter Life jut, Inc. for giving us their clipping and materialize to conduct interview for this study. And of course, to our Professor, Dr. Hubert Quinones for the pointers, support and the encouragements to accomplish this study. And to all we dont mention but contributed idea and cooperation for this study. To all of you THANK YOU SO such(prenominal) God bless C. S. Velez N. M. Salundaga Contents CHAPTER 1 * Introduction * Theoretical modelling * Research Flow * Statement of the Problem * Significance of the Study * circumstance and Limitations * Research Methodology * Research environment * Research subject * Research instrument Data Collection * Definition of the Terms Introduction Embalming is one of the richest jobs a man can have-this is what other says to the funeral schemes, in the fibre that their run are never losing. Every second of a time many children are born, but every second of a time can be a mans last confidential information and every mans last breath can be a future to other. No soundbox lives eternity. We will all face shoemakers last. Why is it that there are funeral organizations? Because they are needed by every one of us. They are the only when one who knew how to preserve a dead physical structure for a few days or anytime needed.Some families of the dead want these function for their own reasons. Let us find in this study the write of funeral advantages, and on how they operate the kind of business. This study, FUNERAL SERVICES IN BOGO CITY Some Proposals is created for educational purposes as one of the requirements in our subject, Business Research 1. It contains some proposals about the funeral services in Bogo Cit, Cebu. We conducted research over funeral organization that is a family corporation which aims for the development and success of their organization as well as satisfying their clients through and through their services.Anybody can read this research especially those who are interested about funeral services in Bogo City, Cebu particularly the St. Peter anamnesis Chapels. Theoretical framework When a person dies in the Philippines, Christian Filipinos such as Catholics that include the tagalong people- generally hold a sex known as lamay or paglalamay, a vigil that typically lasts for vanadiumsome to seven nights, but may last longer if the surviving family is hold for someone who will be traveling from afar. During this time, the cleaned and embalmed body of the dead, place in coffin is displayed in a house of decedent or at the funeral home.The exhibited casket of the departed is traditionally surrounded by funeral lights, a knob registry book, a contribution box, and carryers. Family members, relatives, and acquaintances participate in the vigil. Apart from offer compassions, the participants, guests and viewers of the departed provide financial donations (the abuloy) to servicing defray funeral and inhumation cost. Food and warm drinks are customarily served during the nightly vigil. Typically activities conducted after-school(prenominal) or near the vigil area include singing, gui tar playing, and gambling- such as playing card games- to pass the time and to keep awake. FILIPINO Christian BURIAL CUSTOMS www. google. com. ph Today, people all over the world label their loved ones with ceremonies that reflect their religious or cultural attitudes toward death. Just as we have rituals for our passages of disembodied spirit, such as graduations and weddings, we need a ritual for death one of the most significant of all passages. Funerals just dont recognize that life was lived. They offer survivors a chance to gather and retrovert what mattered to them about the deceaseds life his or her accomplishments, friendship, guidance or love.The funeral ritual also jockstraps the survivors to heal emotionally. When someone we love dies, we experience mourning, which, though it hurts, is not something to avoid. Grief is part of the healing process that allows us to start out ourselves from the deceased person and go on with our lives. An important grieving is expres sing the emotions that may accompany death anger, guilt, fear, sorrow, and depression. A funeral gives mourners a place to express those feelings. Funerals score mourners to talk about the deceased, one of the first steps towards accepting the death.The funeral brings unneurotic a community of mourners who, by supporting each other, can help themselves through a difficult period. To resolve their grief, mourners need to accept the reality of death not only on an intellectual level, but on an emotional level as well. It is for this reason that the traditional funeral is usually preceded by an open-casket visitation period. This may seem unnecessary but many grief experts say that nothing helps you accept death as much as seeing the dead person. Viewings help with grieving because they show that theres no return.Perhaps no other moment in the funeral process is as powerful as the nett disposition. For survivors, this is as strong symbolic moment, a confirmation that they must let go of the person who dies and look in front to a change life. For this reason, it is important families choose the kind o final disposition most meaningful to them and most appropriate for the deceased. Research flow I N P U T FUNERAL ORGANIZATION IN BOGO CITY, CEBU * Corporate visibleness * Services and costs * proposals P R O C E S S * Internet research * concord scanning * Developing questionnaires for interview * Editing O U T P U T Information about St. Peter Memorial Chapels services This figure presents the research flow of the study wherein the input is our briny subject of the study, the funeral organization in Bogo City, Cebu, the St. Peter Memorial Chapels. Statement of the problem The purpose of this study is to learn the kind of service a funeral organization has. Following are the questions we mention during the interview and their admirationive answers. 1) What is the profile of the funeral services as to a) Ownership The St. Peter Memorial Chapels is owned by a f amily and has many branches all over the country.Every region we have ten or more chapels and life plan offices. In Bogo City, Cebu, we are located at Cogon, Bogo City, Cebu. b) Organizational set-ups/structures St. Peter Memorial Chapels and, Bogo City branch has only octad members, one of those is the Chapel manager (CM), a liaison, and the rest are all embalmers as well as drivers. Chapel Manager (1) Liaison (1) Embalmer/ driver (6) This structure is exclusively in Bogo branch only, every chapel has this set-up, and the familiar Chapel Manager is at Cebu City sub-office. c) Personnel Our personnel are being trained well to successfully do their job with one vision and mission.As St. Peterians, our words and actions are guided by and aligned with our St. Peterian scourge (vision magazine- official publication of the St. Peter Group of Companies/March-April 2012). We incorporate our core determine in our way of life. We recite the St. Peterian oath everyday to remind us always of our responsibilities as St. Peterians. We are reflections of these vision, mission and values so we have to live them out as true St. Peterian should. 2) What are the services offered? goose egg cannot predict our lives, we cannot say when our last day is. Practically we will all reach the time of death, and that we cannot deny this fact.So, St. Peter Memorial Chapels offers Life Plan insurance in which this is very affordable for it is payable within five (5) years. The good thing about this insurance is that it is transferable to any of the family members of the insured. This is a package that covers the retrieval, embalming, speech communication, burial and flowers for the deceased. We also have the booking or telescope time as to when the body will be pick up. And also we offered cremation exclusively to the deceased with whom the cause of dying is a contagious affection like rabies, yellow fever and aids. 3) How is the cost as to a) Embalming, ) Coffin, We will not do just embalming or selling coffins alone. We will complete our service from picking up the body from their places, embalming, delivery, and burial. We also provide flowers as condolence to the family of the deceased. Depending on the owner of the body as to which casket they want for the deceased, the token(prenominal) package cost is (PHP) 17,000 pesos and maximum of (PHP) 500,000 pesos. c) Personnel salary Embalmers and drivers will feature a fixed monthly salary of (PHP) 12,000 pesos whether there are customers or none. 4) What are the problems encountered in this emblem of business? Well competencies cannot be denied with this causa of business, especially that we are located very near to our competitors but with our popularity of this industry, we are not afraid of it. Aside from this, booking reservation is our problem that usually encountered or having too much customers because we only have three (3) delivery cars. Sometimes, there are customers who will get angry but we understand for they have lost someone. There are times that we are in the middle of the burial ceremony and someone will call for an arrest that needs immediate response. 5) What proposals could be drawn? Being pioneer of this type of business, we all have the confidence to show to our customers that we are the Deathcare Experts. We have accompanied different seminars regarding this service and received many awards with this field of business. We also trust that customer is always right so we always obey and respect them, and give them advices to help them recover. Our mental facultys are properly trained on treating each other equally as well as the customers. Engaging in this type of business determination and the will to be successful, and as you can see, we are developing more and more ecause we are all obstinate to achieve one goal. As what the Archbishop Emeritus of Cebu, Ricardo J. Cardinal Vidal said in his message to us during the blessing of the third floor extens ion of St. Peter Memorial Chapels- Cebu City last March 5, 2011, Be merciful, just as your father is merciful, May the Lord continue to bless your endeavors and plans, and may you continue to include in your endeavors and plans the welfare of the people you serve, especially the sadest of the poor. vision magazine- official publication of the St. Peter Group of Companies/March-April 2012, pp. 4.And we are doing it every now and then of out services. Significance of the study TO THE FUNERAL OWNER AND lag Through this study, they are able to inform their customers the nature of their business, their corporate profile and the services they offered. And because there are only few funeral homes in this place, they have the advantage and the chance to be selected by customers. TO THE COMMUNITY This study would help us know the services offered by the subject of the study and understand the differences of the cost range of the services. And a chance to select among the services offered by the organization.Scope and limitations This study focuses on determining the profile of funeral organizations in Bogo City, Cebu as to ownership, organisational set-ups/structure and personnel. On their proposals for this kind of business, their services offered to community and of course, their costs harmonize to the services they offer and the problems they have encountered in the type of business they are into. Along the research, we encountered different problems such as a limited source of information, and a few research environments so we are not able to finish the research earlier.Research methodology To reach our goal of this study, we made questionnaires for the interview. RESEARCH ENVIRONMENT This research is done in Bogo City, Cebu. There are only three funeral homes in the location, one of them do not want to be interviewed, and unfortunately that the time we conducted the research, the manager of the other funeral home is attending seminar and the staff dont want to decide on their own, so we stack away information by just one of them, the St. Peter Memorial Chapels. RESEARCH SUBJECT The main subject of this study is the St.Peter Memorial Chapels with Mr. Jessie R. Agunod and Mr. Jan Ridomer Ramos. RESEARCH instrumentate Throughout the study, we consulted different books and websites to produce this information. Also, in conducting interview, written questionnaires were used. DATA assembling We personally went to the location and asked them information about this study. And we gather different ideas through scanning different books in the library and websites. Definition of terms CREMATION- electrocution a dead body to ashes instead of embalming.COFFIN- the box in which the body of a dead person is buried. EMBALMER- the person who did the preservation of the dead body. EMBALMING- way of preserving a dead body. FUNERAL- is a ceremony for celebrating, sanctifying, or remembering the life of a person who has died. FUNERAL HOME-(mortuary) is a b usiness that provides burial and funeral services for the deceased and their families. These services may include a prepared wake and funeral, and the homework of a chapel for the funeral. Gallery With Chapel Manager, Mr. Jessie R. Agunod With Mr. Jan Ridomer Ramos (embalmer)